FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q1: Are you a manufacturer or trading company?

A: We are manufacturer of LED Outdoor Lighting.

Q2: How do you control the products quality?

A: We check the products one by one before do the bulk packing.

Q3: How much time to ship the goods if place an order?

A: Usually it will take 30 days to finish the goods, but sometimes depends on the order quantity.

Q4: How do you handle the issue if the products have some problems after received?

A: We will compensate the customers for loss by products or discount if the problem caused by the product.

Q5: Can I have sample order?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q6: How much time to make samples?

A: Usually it will take 3-5days to make new samples.

Q7: Is it possible to print our logo on your products?

A: It depends on order quantity, welcome to email us for further information.